Communicating With Gen Z: Responding to the Evolving Communication Needs of Students
[Gen Z’s] more authentic, we bring our full selves to work . . . We’re crisper and more straightforward in our communication, with visual cues to convey sentiment and thoughtful summaries in our longer messages. Most importantly, we’re more inclusive in the words and phrases we use, resulting in a more welcoming and sensitive workplace befitting our changing society.
– May Habib
INTRO
A 2019 study on workplace readiness surveyed over 3,000 members of Generation Z (Gen Z), or those born between approximately 1996-2010. Respondents felt unprepared for using communication skills in the workplace such as networking, negotiating, and resolving conflicts, but they are confident in their ability to work on a team and try new things. Led by two former high school teachers, this February 8, 2023, Crowdsource Coffee featured discussions about how education can better equip students with 21st-century skills, and how a strengths-based mindset can utilize the skills our students already possess.
OBJECTIVES
- Review the report and other resources to gain a better understanding of Gen Z’s unique communication strengths and needs
- Reflect on your own school’s Gen Z population (especially, though not limited to, students) and how you’re both supporting their needs and elevating their strengths
READ & REFLECT ACTIVITY
- READ the provided Workforce Institute Report: Meet Gen Z (~10-minute read) a 2019 study of 3,400 people in 11 countries, focusing on Gen Z employees
- REFLECT:
- What is your first impression? What stands out to you?
- Do you feel this study accurately reflects the attitudes and skills of your students? How would your students respond to these questions?
- What does teaching communication look like in your school? Is it a part of your vision for readiness?
- What challenges do you see in preparing students for college and career?
- What do you see as the strengths of Gen Z? How are your students’ skills being incorporated into their instruction and into the school culture?
TIPS
- This activity is great for personal reflection, but even better within leadership and educator teams.
- Important Reminder: Gen Z not only encompasses the majority of your student population, but also younger/new teachers, staff, parents, community partners, etc.
Responses